Privacy Policy

Who We Are

This Privacy Policy explains how Klicks And Mortar ("we", "us", "our") collects, uses, and protects your personal information when you use our website and digital marketing services.

Company details: Legal name: Zayton Enterprises FZE Registered address: Al Shmookh Business Center, UAQ, UAQ Free Trade Zone, Umm Al Quwain, U.A.E.

We are committed to protecting your privacy and handling your personal data responsibly. This policy sets out your rights and explains how we comply with applicable data protection and privacy laws in the United Arab Emirates (UAE), including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL), where applicable.

What Information We Collect

We collect personal information you provide to us directly when you:

• Fill in contact forms or enquiry forms on our website
• Sign up for our email marketing or newsletter
• Request a quote or consultation
• Engage us for digital marketing services

The personal data we collect includes:

• Your name
• Your email address
• Your date of birth (where relevant to service delivery or age verification)

We only collect information that is necessary to provide our services, respond to your enquiries, or communicate with you about our work.

We do not collect sensitive personal data (such as health information, religious beliefs, or financial details) unless you choose to share it with us in correspondence, and we will handle any such information with appropriate care.

How We Use Your Information

We use your personal data for the following purposes:

• To provide our services, managing campaigns, delivering reports, and communicating about your digital marketing activity
• To respond to enquiries, answering questions, providing quotes, and following up on requests
• To send marketing communications, where you have opted in, we will send updates, insights, and offers related to our services (you can opt out at any time)
• To improve our website and services, understanding how visitors use our site through analytics, so we can make it better

We will only use your data for the purposes you would reasonably expect, and we will never sell or rent your information to third parties.

Legal basis for processing:
We process your data based on

• Your consent (for example, when you opt in to receive emails)
• Contractual necessity (to deliver the services you have engaged us for)
• Legitimate interests (to operate our business, improve our services, and respond to enquiries)

Who We Share Your Information With

We do not share your personal data with third parties except where necessary to provide our services or as required by law.

Third parties we work with:

• Google: We use Google Analytics to understand how visitors use our website. Google may collect data such as your IP address, browser type, and pages visited.

Any third-party processors we use are required to handle your data securely and only in accordance with our instructions. We do not share data with third parties for their own marketing purposes.

Cookies and Tracking

We use cookies to improve your experience on our website and to understand how it is being used.

What cookies we use:

• Google Analytics cookies, these help us analyse visitor behaviour, such as which pages are most popular and how long people spend on the site. This data is anonymised and used only to improve our website.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website..

How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected.

• Enquiry and contact data, retained for up to 12 months from the date of your last contact with us, unless you are an active client
• Client data, retained for the duration of our engagement and up to 12 months after services end, unless required longer for legal or contractual reasons
• Email marketing data, retained until you unsubscribe, after which your data is removed from our mailing list

After the retention period, your data will be securely deleted or anonymised.

Your Rights

Under data protection law, you have the following rights regarding your personal information:

• Right of access, you can request a copy of the personal data we hold about you
• Right to rectification, you can ask us to correct any inaccurate or incomplete data
• Right to erasure, you can request that we delete your personal data, subject to certain legal exceptions
• Right to object, you can object to our processing of your data, including for marketing purposes
• Right to withdraw consent, where we rely on your consent to process data (for example, for email marketing), you can withdraw it at any time

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

How We Protect Your Data

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

While we do everything we can to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we are committed to maintaining strong safeguards and responding promptly to any breach.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and where appropriate, we will notify you by email.

The current version of this policy is effective as of 14/10/2026.

Contact Us About Your Data

If you have any questions about how we handle your personal data, or if you wish to exercise any of your rights, please get in touch..